Full fibre broadband brings fast, reliable internet straight into your home. No copper lines, no slowdowns. Just a stronger connection built for modern life.
Following last year’s merger, BeFibre is now part of the Zzoomm family.
From 1 July, you’ll notice our communications starting to look a little different. We’ll be using Zzoomm branding, including new colours and the Zzoomm logo, instead of BeFibre branding (goodbye orange and hello pink!).
This change will appear across:
You’ll still be able to find FAQs and help content on Be-Fibre.co.uk, and it’s also available on Zzoomm.com too.
Full fibre broadband brings fast, reliable internet straight into your home. No copper lines, no slowdowns. Just a stronger connection built for modern life.
BeFibre joined the Zzoomm family following a company merger in 2025. From 1 July 2026, customers will begin to see the Zzoomm brand appear across communications, billing and account journeys.
Bringing our businesses together allows us to continue investing in great broadband services and give you an even better customer experience.
From 1 July 2026, anything we send you will be badged as Zzoomm. From customer emails and communications, to bills, invoices and My Account.
No. There’s nothing you need to do. Your broadband and any other services you have with us will continue to work as normal.
New broadband sales will move fully to the Zzoomm brand, and you’ll be directed from the BeFibre website to Zzoomm.com
No. Your broadband service will continue to work exactly as it does today.
There are no changes to your broadband package, speed, equipment or service.
No. Your pricing and payment setup are staying the same.
The only difference is that your bill will now feature Zzoomm branding.
Yes. Your Direct Debit will continue as normal and you don’t need to do anything.
No. Your existing My Account login details will continue to work, and you can use it on the Zzoomm website – https://my.zzoomm.com/
No. My Account will continue to work in the same way.
You may notice some updates to branding and appearance, but how you access and manage your account remains unchanged.
Yes. You can still contact our customer service team in the same way you do today. Emails and numbers will redirect to our merged Zzoomm team.
Our teams remain here to help if you need support.
Yes. Your personal information continues to be handled securely and in line with our privacy policies.
Our customer service teams are here https://zzoomm.com/contact
Be Fibre Ltd is part of the Zzoomm Group and trades under the “Zzoomm” name.