This Cookie Policy was last updated on 16 February 2026 and applies to citizens and legal permanent residents of the United Kingdom.
Our website, https://be-fibre.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Advertising cookies
On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on https://be-fibre.co.uk. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalized ads. Because these cookies are marked as tracking cookies, we ask your permission to place these.
5.4 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
Usage: We use WooCommerce for webshop management. This data is not shared with third parties.
| Name | Expiration | Function |
|---|---|---|
| wc_cart_hash_* | Session | Store items in shopping cart |
| woocommerce_items_in_cart | Session | Store items in shopping cart |
| woocommerce_cart_hash | 1 day | Store items in shopping cart |
| wp_woocommerce_session_* | Session | Store performed actions on the website |
Usage: We use Zendesk for Customer Relations Management. This data is not shared with third parties.
| Name | Expiration | Function |
|---|---|---|
| ZD-suid | 20 minutes | Store a unique session ID |
Usage: We use Google reCAPTCHA for spam prevention. For more information, please read the Google reCAPTCHA Privacy Statement.
| Name | Expiration | Function |
|---|---|---|
| _grecaptcha | 6 months | Provide spam protection |
| rc::a | — | — |
| rc::b | — | — |
| rc::c | — | — |
Usage: We use WordPress for website development. This data is not shared with third parties.
| Name | Expiration | Function |
|---|---|---|
| wpEmojiSettingsSupports | Session | Store browser details |
| wordpress_test_cookie | Session | Read if cookies can be placed |
| wp_lang | Session | Store language settings |
| wp-settings-time-* | 1 year | Store user preferences |
| wp-settings-* | Persistent | Store user preferences |
| wordpress_logged_in_* | Persistent | Store logged in users |
Usage: We use Google Analytics for website statistics. For more information, please read the Google Analytics Privacy Statement.
| Name | Expiration | Function |
|---|---|---|
| _ga | 2 years | Store and count pageviews |
| ga* | 1 year | Store and count pageviews |
Usage: We use Visual Website Optimizer for statistics and optimisation. For more information, please read the Visual Website Optimizer Privacy Statement.
| Name | Expiration | Function |
|---|---|---|
| _vwo_uuid_v2 | — | — |
| _vwo_uuid | — | — |
| _vwo_ds | — | — |
| _vis_opt_s | 100 days | Store unique visits |
| _vis_opt_test_cookie | Session | Read if cookies can be placed |
| vis_opt_exp* | 100 days | Store if a user has been excluded from a campaign |
| _vwo_sn | — | — |
Usage: We use Google Adsense for showing advertisements. For more information, please read the Google Adsense Privacy Statement.
| Name | Expiration | Function |
|---|---|---|
| _gcl_au | Persistent | Store and track conversions |
| google_adsense_settings | — | — |
Usage: We use Automattic for website development. For more information, please read the Automattic Privacy Statement.
| Name | Expiration | Function |
|---|---|---|
| tk_qs | 30 minutes | Provide functions across pages |
Usage: We use Wordfence for security and fraud prevention. For more information, please read the Wordfence Privacy Statement.
| Name | Expiration | Function |
|---|---|---|
| wfwaf-authcookie* | 1 day | Read to determine if the user is logged in |
Usage: We use Adobe Fonts for display of webfonts. For more information, please read the Adobe Fonts Privacy Statement.
| Name | Expiration | Function |
|---|---|---|
| Adobe Fonts API | — | — |
Usage: We use Hotjar for heat maps and screen recordings. For more information, please read the Hotjar Privacy Statement.
| Name | Expiration | Function |
|---|---|---|
| hjSessionUser* | 1 year | Store a unique user ID |
| hjSession* | Session | Provide functions across pages |
Usage: We use Google Ads for advertising. For more information, please read the Google Ads Privacy Statement.
| Name | Expiration | Function |
|---|---|---|
| _gcl_aw | 90 days | Provide ad delivery or retargeting |
| ads/ga-audiences | Expires immediately | Store information for remarketing purposes |
Usage: We use Complianz for cookie consent management. This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.
| Name | Expiration | Function |
|---|---|---|
| cmplz_saved_services | 365 days | Store cookie consent preferences |
| cmplz_id | 365 days | Store cookie consent preferences |
| cmplz_consented_services | 365 days | Store cookie consent preferences |
| cmplz_policy_id | 365 days | Store accepted cookie policy ID |
| cmplz_banner-status | 365 days | Store if the cookie banner has been dismissed |
| cmplz_saved_categories | 365 days | Store cookie consent preferences |
| cmplz_user_data | 365 days | Read to determine which cookie banner to show |
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
BeFibre BeFibre Ltd, Sankey Valley Industrial Estate, Anglezake Road, Newton-Le-Willows, United Kingdom, WA12 8DJ Website: https://be-fibre.co.uk Email: support@be-fibre.co.uk