Previously we’ve looked at how bandwidth is an important factor to consider for any business to function at its best. Here, we look at the importance of care, guidance and support. That’s how your business is cared for by your internet service provider (ISP), guided through the best services for your business and supported through these challenging times we operate in.

Have you ever had a technical problem that in the end is fixed in 10 minutes, but you spent far too much of your valuable time interacting with an automated voice or waiting on the line to speak to someone? And then to only later find out that the customer service representative doesn’t know your account details (even after they check your security details for the fifth time) and then proceeds to tell you to “switch it off and on”?

Frustrating isn’t it?

We’ve been there and that’s why we decided Zzoomm would be different. We have a 24/7 support team of broadband professionals who can be contacted via email, live chat, or phone. We pride ourselves on our 6-hour SLA, and the ability to support our customers in person with a team of local experts.

“In our connected world businesses require top quality support more than ever before, a reliable broadband connection can make or break a business and that’s why customer service is our top priority.” Zzoomm’s Head of Customers, Keith Floodgate

You’re not a broadband expert and you don’t want to be or need to be, that’s why we’re here. Zzoomm doesn’t just provide a connection, when you sign up to Zzoomm you’re signing your business up to a whole package of connection and care. We want you to be able to get on with running your business and keeping your own customers happy not worrying about the quality of your broadband service.

What would it mean to your business if your connection went down? How quickly could your supplier get you back up and running? Is your business their priority? According to a 2021 study, there are 149 million hours of internet downtime a year costing the UK economy upwards of £10 billion. But what does that mean for your business? That’s 38 hours per year lost for every employee.

Zzoomm understands your business needs to run smoothly and needs a brilliant connection, so forget buying those broadband for dummies books, turn off the YouTube tutorials and focus instead on what makes your business tick while we support a broadband connection you never need to think about.

Here’s what one business customer had to say about Zzoomm.

 

Now you know that Zzoomm’s the right broadband provider for your business take a look at what the best speed is for you. We’ve made a handy calculator for you to help find the best service for your business.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9

 

Check your postcode and order today or give one of our experts a call on the number below.

Call ☎️ 0333 311 9995.

Check Your Postcode