We’re committed to delivering great service, but if something’s not right, we want to fix it. To make a complaint, please include the following details:
- Your name (and account holder name, if different)
- Your Zzoomm service address
- Your preferred contact number
- A summary of the issue
- What resolution you’re hoping for
Email your complaint to help@zzoomm.com. Your case will be escalated to our Care Management Team, who will review it and get back to you within 5 working days. We’ll always do our best to resolve things quickly and fairly
