Help Centre

Do I need a survey?

In certain situations, and when the location is a little out-of-the-norm, we’ll need to do a little extra research to make sure we get it right!


Then, we can determine the best, safest, most efficient way to connect your home to the existing infrastructure on your street. This will mean a more sustainable connection for your Zzoomm Full Fibre broadband now, and for the future.

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What needs power?

You’ll need two free plug sockets, one for Zzoomm Hub and another for the Fibre Connection Box. Typically these are located next to each other as a double socket or

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