You can change your Direct Debit details by visiting the Zzoomm Portal. You’ll need the email address and password that you used to first set up the Direct Debit.
There’s also a ‘reset password’ link there, if you’ve forgotten it!
It’s a toughy, and honestly, it completely depends on how you (and how many other people) use your internet connection. A good download speed is one where Netflix doesn’t take
Understanding your broadband performance can be tricky, especially if you’re running into issues. But a simple speed test will make it easier and help get to the bottom of any
Yes, you can. Simply email help@zzoomm.com with the name, email, and number of your alternate contact.
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.