We can change your billing date once your first two payments have been completed. Just ring the team on 0333 311 9933.
It can be anything between 1st-28th of the month. Once it’s changed, payments will be taken 4-6 working days of that date.
Understanding your broadband performance can be tricky, especially if you’re running into issues. But a simple speed test will make it easier and help get to the bottom of any
999 BSL is a service that connects you to British Sign Language Interpreters remotely through an app or a web-based platform, who then will relay the conversation with the call
A Static IP is a fixed, unchanging IP address assigned your Wi-Fi Hub, almost like your house number and postcode, but without giving a specific location. Static IPs deliver stability
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.