Help Centre

How do I change my install date?

We get it – plans change! The quickest way to fix a new date for your installation is calling us on 0333 311 9933.

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Just like ‘What is a good download speed’, it’s not a one-size-fits-all answer. If you post videos online, and have many devices connected in a household, or many people online

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Do I need a wayleave?

Wayleaves are typically required for us but not our customers. If you can place an order, it’s unlikely that we require a wayleave but not impossible, so call our team

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