If you’re experiencing an issue with your Zzoomm order, we’re here to help! The quickest way to get support is to contact our Customer Care team directly:
Call us on 0333 311 9933
Email us at help@zzoomm.com
We’re be happy to assist and get things sorted for you as soon as possible.
You can do this easily via the link your confirmation email or text. If you can’t find it you can also reschedule your install via the Zzoomm portal.
Troubleshooting Guide No broadband? Lets take you through some quick and easy troubleshooting. Important: Never turn off your Fibre Connection Box unless specifically asked to do so. Your Fibre Connection Box
Troubleshooting Guide Is your Wi-Fi slower than expected? Check out our quick and easy guide to troubleshooting your Wi-Fi speeds! Important: Never turn off your Fibre Connection Box unless specifically asked
You should have received an email from us (it may have landed in your spam folder so make sure to mark Zzoomm as ‘not spam’! From there: Then, your first
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.
