If you’re experiencing an issue with your Zzoomm order, we’re here to help! The quickest way to get support is to contact our Customer Care team directly:
Call us on 0333 311 9933
Email us at help@zzoomm.com
We’re be happy to assist and get things sorted for you as soon as possible.
Need to change your installation date? You can do this easily via the link your confirmation email or text. If you can’t find it you can also reschedule your install via the Zzoomm portal.
We know it can be frustrating when new customers get special offers. These deals are designed to introduce people to Zzoomm Full Fibre, helping them make the switch from slower,
Each month you’ll receive your invoice, which will specify the start-date and end-date of the billing period, and the billing date. Your monthly invoice also includes all your Zzoomm services
We’re sorry to hear you’re considering leaving Zzoomm. Before you go, we’d love the chance to understand why and see if there’s something we can do to help. Give us
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.
