If you’re moving home and your new address is outside of Zzoomm’s network, you’ll need to cancel your service. Early termination charges may apply. To cancel your service, please give us a call on 0333 311 9933.
Moving somewhere we do serve? You can transfer your service without penalty, but this will start a new contract term, and installation charges may apply.
Learn more about early termination charges
Moving to a Zzoomm area? Here’s what to do
Just like download speed, a good upload speed depends on how you use the internet. For most households on standard broadband (FTTC), upload speeds are frustratingly slow– often around 10Mbps.
Your Fibre connection box brings your Zzoomm Full Fibre broadband into your home for everyone to enjoy, check out our Start Guide to find out more about the specific Fibre
Connecting your home to the Zzoomm network is easy, our engineers will visit your property to do the work. This typically takes less than two hours and with our free
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.
