Yes, someone over 18 needs to be at the property during installation and sign off to approve the work.
Whatever the reason, we’d be sorry to see you go. Just call our team on 0333 311 9933, let us know what’s happened, and we’ll take it from there.
Full Fibre Broadband, or Fibre to the Premises (FTTP), uses fibre-optic cables to connect to the cabinet in the street directly to your property for a reliable and fast connection.
You’re in the right place if you’re looking for all our legal stuff. Don’t worry, we don’t like how formal it all is either, but our lawyers made us do
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.