Yes, someone over 18 needs to be at the property during installation and sign off to approve the work.
Wayleaves are typically required for us but not our customers. If you can place an order, it’s unlikely that we require a wayleave but not impossible, so call our team
Use a mobile phone to visit https://zzoomm.statuspage.io/ and have a look. If you’re still having trouble, give our support team a call on 0333 311 9933.
Yes, you can. Just give us a call on 0333 311 9911
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.