The engineer will arrive within the designated time slot. If something major has occurred, we will do our best to let you know in advance.
It’s also important to note that the amount of time it takes to complete the work is separate to the arrival time. Every home is different and the time to set up Zzoomm Full Fibre broadband depends on many factors that are unique to the property.
See what’s in your home below or see page 4 in your Start Guide for more information.
Broadband and Wi-Fi are two different technologies that are often used to connect devices to the internet. Here is a brief overview of each: Broadband: Broadband is a high-speed internet connection
It basically means your upload and download speeds are exactly the same. Your internet connection sends data in two directions – to your home and out of it. However, most
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.