The engineer will arrive within the designated time slot. If something major has occurred, we will do our best to let you know in advance.
It’s also important to note that the amount of time it takes to complete the work is separate to the arrival time. Every home is different and the time to set up Zzoomm Full Fibre broadband depends on many factors that are unique to the property.
Do I have to pay for an installation?
Unlike some providers, we don’t charge for standard installation! However, if we think the installation will take longer than 4 hours, or is particularly complex, we’ll arrange a survey to
