The engineer will arrive within the designated time slot. If something major has occurred, we will do our best to let you know in advance.
It’s also important to note that the amount of time it takes to complete the work is separate to the arrival time. Every home is different and the time to set up Zzoomm Full Fibre broadband depends on many factors that are unique to the property.
I’ve broken my fibre connection!
Let us know on 0333 311 9933 and we’ll try to get you back up and running as soon as we can. We’ll run some tests on our side to