Help Centre

What happens at the survey?

We’ll work with you to agree on the external connection route, Zzoomm Hub locations and internal cabling route, as well as how long it will take and when we can get it all sorted!

Depending on what the best course of action is, we’ll let you know if there will be any additional costs.

We’ll also discuss landlord permissions, if necessary, and take photos so that we have a record for the installation. If possible, we’ll book the installation date with you during the survey and give you a copy of everything for your own records and so you’ve got proof for your landlord.

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