Help Centre

Can I use my own Wi-Fi Hub?

Yes, you can. Just be aware that we may not be able to fix any technical issues and it may be more complicated than using ours.

We also cannot guarantee every router in the market will work just fine, but many of our customers do just that.

As it’s not our equipment, we cannot connect or set this up for you, or troubleshoot the service beyond our own equipment.

If you asked us not to install our Zzoomm Hub at the original installation, we can install them at a later date, but unfortunately, this second visit will be chargeable.

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