Help Centre

Fibre Connection Box

Your Fibre connection box brings your Zzoomm Full Fibre broadband into your home for everyone to enjoy, check out our Start Guide to find out more about the specific Fibre Connection Box in your home.

Do not reboot your Fibre Connection box
Your Fibre Connection Box should stay plugged in (and on) to ensure it can stay connected to our network. If you’ve had an outage, or it’s not behaving as you’d expected, give us a call on 0333 311 9933.

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