Your Fibre connection box brings your Zzoomm Full Fibre broadband into your home for everyone to enjoy, check out our Start Guide to find out more about the specific Fibre Connection Box in your home.
Do not reboot your Fibre Connection box
Your Fibre Connection Box should stay plugged in (and on) to ensure it can stay connected to our network. If you’ve had an outage, or it’s not behaving as you’d expected, give us a call on 0333 311 9933.
In short, keep it away from walls, electronic devices and other ‘big things’ so it can spread its waves far and wide. Keep on reading for some more detailed advice
999 BSL is a service that connects you to British Sign Language Interpreters remotely through an app or a web-based platform, who then will relay the conversation with the call
Whether or not you have enough bandwidth depends on your specific needs and usage habits. Bandwidth is the amount of data that can be transmitted over an internet connection in
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.