I’m having trouble with my Ethernet!

😖 Ethernet Troubles? Let’s Fix That!

We totally get how frustrating it can be when things don’t work like they should. But before you call us, give these quick fixes a try to see if it’s something simple:

Check your cables

Ensure everything’s plugged in properly, including the Ethernet cable between your Zzoomm Hub and device.

Reboot your Hub

A quick power-off and on might work wonders (remember, don’t mess with your Fibre Connection Box!).

Test another device

Is it your device or the connection? Test with another device to rule that out.

Still not working? Give us a call at 0333 311 9933 – we’ll get you back up and running in no time!

Related articles

My Wi-Fi speed is slow 

Troubleshooting Guide  Is your Wi-Fi slower than expected? Check out our quick and easy guide to troubleshooting your Wi-Fi speeds!   Important: Never turn off your Fibre Connection Box unless specifically asked

Read More »

Chat to one of our experts