We hate it just as much as you when our services go wrong! But before you call us, check out our Start Guide and our answers to your questions here to make sure it isn’t an easy fix.
We’re committed to treating all our customers fairly and with respect. Our training covers customer service and providing support, including recognising those who identify as vulnerable. We know that there’s
We don’t provide any sort of satellite or ‘set-top box’ services like Sky or Virgin Media. But you can use Zzoomm Full Fibre broadband with any internet-based hardware, like a
Here’s everything you’ll need to know about your bills including, when, where and how we’ll take payments, and how we give you as much control as possible over your billing.
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.