Let us know on 0333 311 9933 and we’ll try to get you back up and running as soon as we can. We’ll run some tests on our side to validate the issue and send an engineer out if this is the case. Just be aware that, depending on how the damage was caused, we may need to charge you for the fix.
Why can’t I get a new customer deal when renewing?
We know it can be frustrating when new customers get special offers. These deals are designed to introduce people to Zzoomm Full Fibre, helping them make the switch from slower,
