Let us know on 0333 311 9933 and we’ll try to get you back up and running as soon as we can. We’ll run some tests on our side to validate the issue and send an engineer out if this is the case. Just be aware that, depending on how the damage was caused, we may need to charge you for the fix.
To access your Wi-Fi Hub Settings, all you need to do is: Wi-Fi 5 vs Wi-Fi 6Wi-Fi 5 or Wi-Fi 6 determines the maximum speeds your Wi-Fi Hub, and devices,
Most of the time you’re using the internet, you’ll be downloading information – browsing, streaming, downloading apps etc. The more Mbps you have, the faster you’ll be able to download
We’ll help you get settled-in by cancelling the existing service and setting up a new one at in the new address with no extra costs!
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.