Understanding broadband performance

We know that understanding your broadband performance can sometimes feel like cracking a secret code, especially when things aren’t running as smoothly as you’d like. But don’t worry, a simple speed test can be the key to unlocking the mystery and helping you spot any issues in no time.

So, what’s involved in a speed test? It measures how quickly your broadband is working and provides some important stats. Let’s break it down:

Download Speed


This is the speed at which data travels from the internet to your device. It’s measured in megabits per second (Mbps) and is key for things like streaming videos, downloading large files, or just browsing the web. Higher download speeds = happier streaming and browsing!

Upload Speed


Just as important as download speed! This is how fast you can send data from your device to the internet (also in Mbps). Think uploading photos, sending emails with attachments, or video calling. A solid upload speed is crucial for smooth communication and sharing.

Ping


Ping is the time it takes for your device to send data to a server and get a response back. Measured in milliseconds (ms), lower ping = less delay, which is essential for real-time applications like gaming or video calls. With Zzoomm, we deliver a sub-10ms ping, which is basically the gold standard.

Jitter


Jitter refers to the variation in ping time over a short period. It’s also measured in milliseconds (ms). Consistent ping times (low jitter) are key for a smooth, uninterrupted online experience. Less jitter = smoother gaming, video chats, and more!

Packet Loss


This is the percentage of data that gets lost during transmission. If you’ve got high packet loss, it’s a sign that something’s up with your connection. Ideally, we aim for zero packet loss, so you can enjoy seamless streaming and browsing.

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