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Do you need a landline for emergency and 999 calls if you have a power cut?

Many people who use VoIP services use a cellular phone as a back-up in the event of a power cut, so it is worth making sure you have one charged and available.  If you happen to live in an area that has poor cellular coverage, you may wish to consider protecting your internet voice service by using a battery back-up or uninterrupted power supply.  These store an amount of electricity as any normal battery and will give you the ability to keep your service running for a period, typically up to an hour, but this can vary depending on the capacity of the device and how much load is placed upon it.

Zzoomm uses this technology inside our network, but for Zzoomm customers who want to use this kind of technology in your home, you will need to protect at least 3 pieces of kit:

  1. Your Zzoomm wallbox
  2. Your Zzoomm router
  3. Your VoIP box often called an ATA
  4. Potentially your VoIP phone or base station depending on what model you have chosen

Zzoomm cannot provide one for you, but there is a device selected by Zzoomm engineers as appropriate to protect our equipment in the event of a power cut. 

However, many people prefer the option of using one they have used before or from a supplier they know, but you should ensure it has the capacity to power enough devices for a long enough time. 

You will have to judge this based on your experience of power cuts in your area.

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