Help Centre

How do I perform a ‘speed test’?

Testing your broadband speed is easy. Just visit and follow the instructions on the screen.

Here are a couple of tips so you get the most accurate result:

  • If possible, test your Full Fibre broadband speed using an Ethernet cable 
  • Try and make sure no other connected devices are in use when running a speed test. 
  • Disconnect all devices from your broadband (except the device you’re testing on), including those connected via Ethernet or Wi-Fi as they will affect the test. 
  • You can also test a specific device over Wi-Fi.  

Alternatively, you can use a third-party speed tester like Ookla

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