Help Centre

How do I upgrade or downgrade my service?

You can choose to upgrade your service and switch to a higher speed package at any time, or a lower speed at the end of your contract.

Either way, we’ll make the switch as quick and easy as possible!


Just email help@zzoomm.com with your request.

Related articles

Do I need a wayleave?

Wayleaves are typically required for us but not our customers. If you can place an order, it’s unlikely that we require a wayleave but not impossible, so call our team

Read More »

Chat to one of our experts