Help Centre

What are uploads and download speeds?

Most of the time you’re using the internet, you’ll be downloading information – browsing, streaming, downloading apps etc.

The more Mbps you have, the faster you’ll be able to download that game update or start watching that new Netflix show. (And the more devices you can have connected to the network and receive a good connection.)

But in many situations, your upload speed is just as important as your download speed. For example, if your kids are constantly uploading pictures and videos to social media, or gaming (which typically requires decent up AND download speeds) to keep everything in sync.

Plus, if you regularly work from home or even own your own business, then we bet you send a lot of files or have long video calls with colleagues, which again means upload speeds are key!

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