What needs power?
You’ll need two free plug sockets, one for Zzoomm Hub and another for the Fibre Connection Box. Typically these are located next to each other
You’ll need two free plug sockets, one for Zzoomm Hub and another for the Fibre Connection Box. Typically these are located next to each other
We’re happy to install your service in your garden office. However, due to the extra time and effort needed, it is a chargeable extra. This
We’ll work with you to agree on the external connection route, Zzoomm Hub locations and internal cabling route, as well as how long it will
In certain situations, and when the location is a little out-of-the-norm, we’ll need to do a little extra research to make sure we get it
Unlike some providers, we don’t charge for standard installation! However, if we think the installation will take longer than 4 hours, or is particularly complex,
We get it – plans change! The quickest way to fix a new date for your installation is calling us on 0333 311 9933.
You can only have a survey if you place an order, and it requires a survey. Don’t worry, if the survey results aren’t what you
Whether it’s an issue with your order or installation, simply give us a call on 0333 311 9933 and we’ll chat through the problem.
Wayleaves are typically required for us but not our customers. If you can place an order, it’s unlikely that we require a wayleave but not
A wayleave is permission for Zzoomm to use someone’s land to install cables or pipes. It allows access without owning the land. This is also
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.