My Wi-Fi has stopped working / lost connection
Troubleshooting Guide No broadband? Lets take you through some quick and easy troubleshooting. Important: Never turn off your Fibre Connection Box unless specifically asked to do
Troubleshooting Guide No broadband? Lets take you through some quick and easy troubleshooting. Important: Never turn off your Fibre Connection Box unless specifically asked to do
Troubleshooting Guide Is your Wi-Fi slower than expected? Check out our quick and easy guide to troubleshooting your Wi-Fi speeds! Important: Never turn off your Fibre
Option 1: Plug in, baby! For blazing-fast speeds, grab your CAT6 Ethernet cable—plug one end into your device and the other into any of the
You can connect up to 64 devices in total – that’s 32 on each network! So go ahead, connect all your phones, tablets, smart TVs,
🌍 Get the Best Coverage To get the best Wi-Fi speeds, place your Zzoomm Hub in a central spot where you’ll use Wi-Fi most. The
The Zzoomm Hub can be moved, but only by one of our professionals to ensure your service stays uninterrupted. If you’d like to change its
What’s a Reboot? Rebooting your Zzoomm Hub is the first thing to try if you’re having any issues. Important: Do NOT reboot your Fibre Connection
A Static IP is a fixed, unchanging IP address assigned your Wi-Fi Hub, almost like your house number and postcode, but without giving a specific
If you’ve got a large or older home, one Zzoomm Wi-Fi Hub might not be enough to cover the whole place. That’s where WREX comes
WREX is a wireless MESH access point that spreads your Wi-Fi across your home, just like a ‘daisy chain’—so you can enjoy fast, reliable Wi-Fi
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.