We hate it just as much as you when our services go wrong! But before you call us, check out our Start Guide and our answers to your questions here to make sure it isn’t an easy fix.
Understanding your broadband performance can be tricky, especially if you’re running into issues. But a simple speed test will make it easier and help get to the bottom of any
What is 999 BSL?999 BSL is a service that connects you to British Sign Language Interpreters remotely through an app or a web-based platform, who then will relay the conversation
When we talk about broadband speeds, there are a few different types: Access line speed is the speed between your local telephone exchange or our Full Fibre street cabinets and
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.