What is 999 BSL?
999 BSL is a service that connects you to British Sign Language Interpreters remotely through an app or a web-based platform, who then will relay the conversation with the call handler and emergency authorities. This service has been set up so that no deaf person will be excluded when they need to make an emergency call, therefore saving lives.
When to use the 999 BSL service?
The 999 BSL service is for emergency situations ONLY, for an example if someone is seriously injured; lives at risk; being in danger or harm; a serious offence is in progress or just has been committed.
For less urgent situations, please use Police 101 (wherever possible) and NHS111 through SignVideo – not 999 BSL, unless there is an emergency.
How do I make a 999 BSL call?