We hate it just as much as you when our services go wrong! But before you call us, check out our Start Guide and our answers to your questions here to make sure it isn’t an easy fix.
You can change your Direct Debit details by visiting the Zzoomm Portal. You’ll need the email address and password that you used to first set up the Direct Debit. There’s
If you want to set up a separate network for your guests, it’s really easy – just follow the instructions below: Open a browser on any device connected to the
Whether it’s an issue with your order or installation, simply give us a call on 0333 311 9933 and we’ll chat through the problem.
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.