How can I get a copy of my bill?
We automatically email your bill each month to the address linked to your account. Need another copy? No problem! Simply email help@zzoomm.com, and we’ll send
We automatically email your bill each month to the address linked to your account. Need another copy? No problem! Simply email help@zzoomm.com, and we’ll send
We’re committed to delivering great service, but if something’s not right, we want to fix it. To make a complaint, please include the following details: Email
Testing your broadband speed is easy, read the tips below and then click go! Here are a couple of tips so you get the most
WREX is a wireless MESH access point that can improve the Wi-Fi coverage across your home, (like a ‘daisy chain’ over Wi-Fi), which provides faster
Other than the big Pink or Yellow van, our engineers will be wearing our uniform and will show you an ID card to prove they’re
Give us a call on 0333 311 9933 just to make sure it won’t affect your service. If so, we may have to send an
If you suffer an outage but need to connect a home device to the internet, you could always ‘hotspot’ it from your phone. Just be
Use a mobile phone to visit https://zzoomm.statuspage.io/ and have a look. If you’re still having trouble, give our support team a call on 0333 311
Let us know on 0333 311 9933 and we’ll try to get you back up and running as soon as we can. We’ll run some
Internet access drives so much of our entertainment these days, and following our tips below will help make sure your entire family can enjoy their
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.