How can I get a copy of my bill?
We automatically email your bill each month to the address linked to your account. Need another copy? No problem! Simply email help@zzoomm.com, and we’ll send
We automatically email your bill each month to the address linked to your account. Need another copy? No problem! Simply email help@zzoomm.com, and we’ll send
We’re transitioning away from BACS payments to a faster payment option that allows for instant account updates. Continued BACS payments can take up to 5 days
We can change your billing date once your first two payments have been completed. Just email us at help@zzoomm.com to request the change. It can
You can change your Direct Debit details by visiting the Zzoomm Portal. You’ll need the email address and password that you used to first set
In certain situations, and when the location is a little out-of-the-norm, we’ll need to do a little extra research to make sure we get it
There are two ways to switch your broadband to Zzoomm: Option 1: One Touch Switching (OTS) – The simplest way! We handle everything, and you
Our WREX solutions help you maximise Wi-Fi range and strength, which is especially important if you have a big house or old house where one
A Static IP is a fixed, unchanging IP address assigned your Wi-Fi Hub, almost like your house number and postcode, but without giving a specific
While we don’t include Wi-Fi Extenders as standard, we offer WREX, our Wireless Range Extender that can extend the size of your Wi-Fi network. Include
We have a partner which we recommend. Call 0333 311 9911 to learn more about futureproof VoIP (Voice over Internet Protocol) services.
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.