What happens if I move house in an area you don’t provide?
If you’re moving home and your new address is outside of Zzoomm’s network, you’ll need to cancel your service. Early termination charges may apply. To
If you’re moving home and your new address is outside of Zzoomm’s network, you’ll need to cancel your service. Early termination charges may apply. To
If you end your contract during the Minimum Term, you will be charged an Early Termination Charge in the invoice we send you after your services are turned off.
Currently, we can only provide a single Zzoomm service at a property. And with speeds up to 2Gig, why would you need second connection? Though,
It’s really easy – just send an email to help@zzoomm.com or give us a call on 0333 311 9933.
You’re in the right place if you’re looking for all our legal stuff. Don’t worry, we don’t like how formal it all is either, but
Your alternate can: As of now, they won’t be able to:
If you’re experiencing an issue with your Zzoomm order, we’re here to help! The quickest way to get support is to contact our Customer Care
We’d hate to see you go before we’ve had a chance to impress you! If you’d like to cancel, give us a call on 0333
You can choose to upgrade your service and switch to a higher speed package at any time, or a lower speed at the end of
We’re committed to delivering great service, but if something’s not right, we want to fix it. To make a complaint, please include the following details: Email
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.