Stuck in a slow broadband contract?
We’ve got you covered! Switch to Zzoomm and we’ll cover up to £150 of your exit fees.
We’ve got you covered! Switch to Zzoomm and we’ll cover up to £150 of your exit fees.
Being locked into a broadband contract you regret is frustrating. You deserve better.
With Zzoomm’s contract buyout scheme, you don’t have to wait out the clock. Apply for your buyout before placing your Zzoomm order and we’ll cover up to £150 of your exit fees while making your switch seamless. No hidden fees. No hassle. No waiting on hold.

To qualify, enrol on the same day you place your Zzoomm order. This ensures your exit fees are covered.

Select one of our ultrafast full fibre packages, we offer 200, 500, 1000, or 2300 full fibre plans. Either online via our website or by calling our UK-based sales team at 0333 311 9911.

Once enrolled, you have up to 90 days to submit your Contract Buyout claim. Simply upload your final bill showing the early termination fee, and we’ll handle the rest.
We make switching your broadband simple and stress-free. With our Contract Buyout scheme, you can reclaim up to £150 of your old provider’s exit fees while moving to ultrafast Zzoomm full fibre.
To apply, simply fill out the form with your details and complete your Zzoomm order. Our team will review your application and guide you through the process, ensuring a smooth and seamless switch. We’re committed to making your experience with Zzoomm easy, fast, and completely worry-free.
To be eligible, you must be currently in a contract with another provider. If you have any questions or need assistance, our UK-based sales team is here to help. Call 0333 311 9911 or email sales@zzoomm.com
| Description | Reimbursement |
|---|---|
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| 200Mbps full fibre | Up to £75 reimbursed |
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| 500Mbps full fibre | Up to £100 reimbursed |
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| 1000Mbps full fibre | Up to £125 reimbursed |
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| 2300Mbps full fibre | Up to £150 reimbursed |
The following steps have to be fulfilled in order for you to get your reward:
From registration, you have up to 90 days to complete your Contract Buyout claim by uploaded your final bill showing the early termination fee.
Unless you have enrolled for Contract Buyout on the same day as placing an order, you won’t be able to participate in the Contract buyout scheme.
To be eligible for the Zzoomm Contract Buyout scheme, you must generate a claim form on the day of order.
The Zzoomm Contract Buyout scheme cannot be combined with the Zzoomm Refer-a-Friend scheme.
The Zzoomm Contract Buyout scheme is available on Zzoomm 12-month contracts.
Claim forms must be submitted within 90 days of generating the form.
The Contract Buyout scheme reimbursement amount is dependent upon the Zzoomm product that you choose (up to £75 on 200, up to £100 on 500, up to £125 on 1000, up to £150 on 2300 packages) and dependent upon the amount your current provider charges you for leaving your contract early e.g. if you choose Be1000 and your Early Termination Fee (ETF) with your current provider is £107 then we will reimburse you £107, if the ETF is £185 we will only reimburse you £125.
The cash reimbursement amount can be paid into a UK bank account or a PayPal account.
The validation period for compensation payment is up to 60 days from sale being installed. Customer must have had Zzoomm services installed, paid first bill and cleared the cooling-off period before funds will be transferred.
The Zzoomm Contract Buyout scheme can be withdrawn at any time
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.