Stuck in a slow broadband contract?

We’ve got you covered! Switch to Zzoomm and we’ll cover up to £150 of your exit fees.

Being locked into a broadband contract you regret is frustrating. You deserve better.

With Zzoomm’s contract buyout scheme, you don’t have to wait out the clock. Apply for your buyout before placing your Zzoomm order and we’ll cover up to £150 of your exit fees while making your switch seamless. No hidden fees. No hassle. No waiting on hold.

Here's how it works

Apply for contract buyout

To qualify, enrol on the same day you place your Zzoomm order. This ensures your exit fees are covered.

Sign up to Zzoomm full fibre

Select one of our ultrafast full fibre packages, we offer 200, 500, 1000, or 2300 full fibre plans. Either online via our website or by calling our UK-based sales team at 0333 311 9911.

Cancel your existing contract

Once enrolled, you have up to 90 days to submit your Contract Buyout claim. Simply upload your final bill showing the early termination fee, and we’ll handle the rest.

Apply to have your contract buyout costs covered by Zzoomm

Why choose Zzoomm

  • No Upfront Costs. No Hassle.

  • We make switching your broadband simple and stress-free. With our Contract Buyout scheme, you can reclaim up to £150 of your old provider’s exit fees while moving to ultrafast Zzoomm full fibre.

    To apply, simply fill out the form with your details and complete your Zzoomm order. Our team will review your application and guide you through the process, ensuring a smooth and seamless switch. We’re committed to making your experience with Zzoomm easy, fast, and completely worry-free.

  • Contract Buyout Options

    To be eligible, you must be currently in a contract with another provider. If you have any questions or need assistance, our UK-based sales team is here to help. Call 0333 311 9911 or email sales@zzoomm.com

FAQs

Reimbursement Overview

   
Description Reimbursement

200Mbps full fibre Up to £75 reimbursed

500Mbps full fibre Up to £100 reimbursed

1000Mbps full fibre Up to £125 reimbursed

2300Mbps full fibre Up to £150 reimbursed

The following steps have to be fulfilled in order for you to get your reward:

  • You have signed up to respective Zzoomm package
  • Zzoomm services have been installed
  • You have paid the first bill
  • You have cancelled the previous BB supplier
  • You have uploaded the bill, showing early termination fee
As a number port can take up to 12 days, we advise you don’t cancel your service until the number port has taken place.
 

From registration, you have up to 90 days to complete your Contract Buyout claim by uploaded your final bill showing the early termination fee.

Enrolment for Contract Buyout MUST be completed on the same day a Zzoomm order is place

Unless you have enrolled for Contract Buyout on the same day as placing an order, you won’t be able to participate in the Contract buyout scheme.

Terms and Conditions

To be eligible for the Zzoomm Contract Buyout scheme, you must generate a claim form on the day of order.

The Zzoomm Contract Buyout scheme cannot be combined with the Zzoomm Refer-a-Friend scheme.

The Zzoomm Contract Buyout scheme is available on Zzoomm 12-month contracts.

Claim forms must be submitted within 90 days of generating the form.

The Contract Buyout scheme reimbursement amount is dependent upon the Zzoomm product that you choose (up to £75 on 200, up to £100 on 500, up to £125 on 1000, up to £150 on 2300 packages) and dependent upon the amount your current provider charges you for leaving your contract early e.g. if you choose Be1000 and your Early Termination Fee (ETF) with your current provider is £107 then we will reimburse you £107, if the ETF is £185 we will only reimburse you £125.

The cash reimbursement amount can be paid into a UK bank account or a PayPal account.

The validation period for compensation payment is up to 60 days from sale being installed. Customer must have had Zzoomm services installed, paid first bill and cleared the cooling-off period before funds will be transferred.

The Zzoomm Contract Buyout scheme can be withdrawn at any time

We’re here to help.
Speak to our team today.

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