It can take up to 45 after your referral has paid their first bill before you’ll see your voucher. Let us know on 0333 311 9933 if you’re still waiting and we’ll see what the hold-up is!
If you’re struggling to make a BACS payment, get in touch with your bank who can support you, and let them know our details: BACS Payment Instructions for Zzoomm Plc:
There’s a world of difference, but the long and short is that FTTP is the best service for your family’s future. Broadband speed (measured in Mbps or ‘Megabits per second’)
We hate it just as much as you when our services go wrong! But before you call us, check out our Start Guide and our answers to your questions here
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.