Do I need a survey?
In certain situations, and when the location is a little out-of-the-norm, we’ll need to do a little extra research to make sure we get it
In certain situations, and when the location is a little out-of-the-norm, we’ll need to do a little extra research to make sure we get it
We’ll work with you to agree on the external connection route, Zzoomm Hub locations and internal cabling route, as well as how long it will
If you’re renting, we’ll just need your landlord’s green light. Plus, if we need to cross someone else’s property (like a shared driveway) to get
A wayleave is permission for Zzoomm to use someone’s land to install cables or pipes. It allows access without owning the land. This is also
In most cases, we don’t need a wayleave from you to proceed with your order. If you’re able to place an order, it’s usually a
This is a bit complex, but the short answer is ‘Yes’! As long as the building work doesn’t get in the way of our tech,
We’re happy to install your service in your garden office. However, due to the extra time and effort needed, it is a chargeable extra. This
We know how valuable your time is, so we always provide a clear time slot for when our engineer will arrive. But hey, we get
See below for everything that’s used to get the power of Zzoomm to your home, or see page 4 in your Start Guide for more
You’ll need two available plug sockets—one for the Zzoomm Hub and one for the Fibre Connection Box. 🔌 They’re usually close by, either as a
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.