We’re here to help.
Speak with one of our Zzoomm experts:
0333 311 9933 or fill in the contact form.
Customer Care opening hours
Monday to Friday: 8:30am – 7pm
Saturday and Bank Holidays: 9am – 5pm
Sunday: Closed
Technical support
We can help by running tests on your connection. If we need to send an engineer to visit your property we can arrange a convenient time.
Network status
Find the current status of our networks, any ongoing incidents and information on past incidents.
Speak with one of our Zzoomm experts:
Home broadband: 0333 311 9911
Business broadband: 0333 311 9917
Lines are open
Monday to Friday: 8am – 8pm
Saturday and Bank Holidays: 9am – 5pm
Sunday: 9am – 5pm
Christmas Eve/New Year’s Eve: 8am – 4pm
C/O Dmh Stallard Llp
Fetter Yard, Barnards Inn,
86 Fetter Lane,
London, United Kingdom,
EC4A 1EN
For media enquiries please contact the Zzoomm marketing team: 0333 311 9900
We’re looking for Zzoommers to join us. If that’s you, then please visit the careers page