How can I change my payment date?
We can change your billing date once your first two payments have been completed. Just email us at help@zzoomm.com to request the change. It can
We can change your billing date once your first two payments have been completed. Just email us at help@zzoomm.com to request the change. It can
You can change your Direct Debit details by visiting the Zzoomm Portal. You’ll need the email address and password that you used to first set
Need to reschedule your Zzoomm Full Fibre installation? No problem! You can easily update your install date using one of the options below. 1. Use
If you’re experiencing an issue with your Zzoomm order, we’re here to help! The quickest way to get support is to contact our Customer Care
Gift vouchers for new customers If you signed up for Zzoomm during a promotional offer that included a gift voucher, here’s what you need to
All you need to do is visit Zzoomm.com/refer and share your unique link for them to sign up to Zzoomm Full Fibre broadband. Only orders
We’re sorry to hear you’re considering leaving Zzoomm. Before you go, we’d love the chance to understand why and see if there’s something we can
We review requests on a case-by-case basis, as everyone’s situation is different, so give us a call on 0333 311 9933 and we’ll do our
We want to keep our services as free-from-oversight as possible, so we have no parental controls. There are plenty of settings on your devices that
If you end your contract during the Minimum Term, you will be charged an Early Termination Charge in the invoice we send you after your services are turned off.
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.