Switching is easy! Simply check your postcode, choose your plan, and select an installation date that works for you. If you’re using One Touch Switching, we’ll notify your current provider for you, so you don’t have to.

No! If you’re using One Touch Switching, your existing service will stay live until your Zzoomm broadband is fully installed and ready to go.

If you’re switching from an Openreach-based provider (like BT, Sky, or TalkTalk) and using One Touch Switching, we’ll handle the switch for you. If your current provider isn’t covered, you may need to cancel your service with them directly.

No, you don’t need a traditional phone line! Zzoomm is a 100% Full Fibre service, meaning your broadband runs over its own dedicated fibre connection – no old copper phone lines required.
If you still need a landline, we offer Zzoomm Digital Voice, which works over your internet connection, allowing you to keep your number and make calls just like before.

Our expert engineers will install your Zzoomm connection and make sure everything is set up properly. This may involve drilling a small hole to bring the fibre into your home. The process is usually quick, and we won’t leave until your devices are connected.

Yes! With Zzoomm’s Digital Voice service, you can transfer your existing landline number as an optional extra. We’ll handle the number porting process – just let us know when signing up. No need for a traditional phone line – our Digital Voice service works over your full fibre connection.