ROUTER UPDATE 23/10/25: We have sent an update to the routers of customers who have been experiencing connectivity or Wi-Fi issues over the last few days. To pick up this update and resolve the issue, please perform a Factory Reset of your router. Use a pin to press and hold the reset button on your router for 15 seconds (this is different to turning the power off and on again). This should get you back on online.
Learn more about our installation process and what to expect on the day. From how we bring Full Fibre into your home to getting you up and running.
Find the current status of our networks, any ongoing incidents and information on past incidents.
^Advertised speeds are achievable with a wired connection. Wi-Fi speeds may vary and not all user devices are capable of achieving maximum speeds over Wi-Fi. Offer pricing applicable during contract minimum term, then standard list price thereafter. Offers are available to new customers only.
